J A Alcock & Son pleased to share what some of our customers think of services and work, that we have undertaken for them.
Just wanted to drop you a line to say a huge thank you for all the hard wok you put in to get my 'charity shop' grandfather clock working so perfectly. From the minute you set it going it felt as if it had been part of the family forever. I have now got it regulated and it is now only loosing a minute a day, which is nearly perfect. So thank you again.
Ross has repaired and serviced several of our clocks over the past few years. He always provides an excellent service and has surpassed our expectations. Ross is very personable and provides great door to door service.
Margaret and Neil Holden
Thank you so very much for your generous contribution and support you have given towards our efforts to restore Jam Roll for the benefit of all Scouts throughout the World. The words "Thank you" some how seem so inadequate to express our true gratitude of your generosity and willingness to support our call for help by making such a monumental effort to restore this fine piece of Scouting history; you responded superbly and in true Scouting spirit.
As you are aware, considerable emphasis has been placed on the significance of this project, because our aim is to preserve our Scouting heritage for the benefit of Scouts from all over the world and thus keep alive the legacy left to us by B-P the founder.
The Hon. Michael Baden-Powell
A very dilapidated Edwardian bracket clock came into my possession recently.The German "ting-tang" movement (although in this case, "tang-ting!") bore the grime of years, and showed no eagerness to work. Ross Alcock was not put off by the condition nor the task, and returned the clock to me, well within his estimated time scale, with a pristine movement, as good as new. I can safely recommend Ross Alcock to any one needing a clock repaired. I found him very approachable, and a minor problem was put right, in situ, with speed and the most praiseworthy "after sales service."
Mr R Stone
Just want to thank you so much, Ross. My husband's pride and joy grandfather clock is running better than ever and the service you gave us was second to none, coming out to our house to personally transport the clock and coming back to check everything and do fine adjustments on a weekend. Thank you again.